Having a collision is bad enough. The repair process shouldnāt add to the pain. Thatās why we at Five Star Ford of Dallas have put together the information on this page as well as a comprehensive Collision Guide that you can download by clicking here. We hope it helps to make the entire collision and repair experience less stressful.
1. You have the right to choose the collision center that repairs your vehicle. The insurance company canāt force you to go to a collision center of their choosing.
2. You have the right to choose the type of parts that are used in the repair process.
3. You donāt have to release your vehicle to the collision center to begin the repair process before youāre ready.
Because insurerās want to keep repair costs down, theyāll often specify the use of aftermarket, remanufactured, or even salvaged parts. This could, of course, lead to parts that donāt have the same fit, finish, quality and durability of Original Ford Parts.
Ford Original Parts are designed and manufactured specifically for your Ford, so you can be sure they will fit precisely and provide long-lasting performance. In addition, to ensure optimal safety and performance in todayās advanced driver-assist systems that all parts work together as a system.